THE EXPERIENCE
What can I expect from the event?
After captivating over two million visitors in Montreal and Paris, AURA arrives at San Francisco’s Grace Cathedral! Created by Moment Factory and co-presented by Fever, AURA is a nighttime multimedia experience that transforms Grace Cathedral into a living canvas celebrating the harmony between humanity and nature. Before the odyssey begins, visitors are invited to discover the site’s history and architectural details using an interactive web app (available in both English and Spanish). Then, this San Francisco landmark is reimagined with original music, illusion, lighting effects, and breathtaking projection mapping. Swirling storms, blooming ceilings, crashing waves, and star-filled skies unfold across its arches, creating a multisensory experience unlike any other.
Where is the experience located?
The event is located at Grace Cathedral at 1100 California Street, San Francisco, CA 94108 at the corner of California and Taylor Streets, with the main entrance at the top of the great steps on Taylor Street.
Does the experience take place in an indoor or outdoor venue?
This experience is held at an indoor venue.
How long does the experience last?
The AURA Experience is approximately 45-50 minutes long, divided into two parts: an immersive multimedia experience, and time to explore Grace Cathedral using the interactive web app.
What time should I arrive?
Doors open 20 minutes before the scheduled time of the event. It is recommended to show up 30 minutes prior to the scheduled time of the event for pre-check. Seating is first come first serve. Doors will close 10 minutes after the scheduled time and late entry will not be permitted.
Will food and beverage be available on site for purchase?
There won't be food or beverage for purchase at this event.
Is there parking available?
The cathedral has limited parking available. Hourly rate differs depending on events in the area and the hours are Monday through Friday from 5:30 am to 10 pm and Saturday through Sunday from 6:30 am to 10 pm. Guests are recommended to plan their parking options in advance. We recommend booking convenient parking in advance through SpotHero, the nation’s leading parking reservations app. To review pricing and parking garage options visit [Grace Cathedral’s SpotHero Parking Page.)
Is there public transportation to the event?
Yes, whenever possible, we encourage the use of public transportation. Parking on Nob Hill is fairly scarce. If you need to drive, consider parking somewhere along the #1 California MUNI bus line. It is one of the city’s most frequent, dependable lines and has very convenient stops near the Cathedral both inbound and outbound. - The #1 California bus stops at Sacramento and Mason-Taylor (outbound) or Clay and Taylor, walk one block south (inbound). - The #27 Bryant bus stops at Leavenworth and California (northbound), walk one block east (up the hill) or Hyde and Sacramento (southbound), and walk two blocks east and one block south. - The California Street Cable Car stops at California and Taylor which is at the foot of the Great Stairs. - The Powell-Hyde and Powell-Mason Cable Cars stop at Powell and California, walk two blocks west (up the hill) - All of the above lines connect with Market Street buses, streetcars, subways, and BART. The two closest BART stations are Embarcadero and Powell. If you wish to walk from BART to the Cathedral, Powell is closer but please note that the Powell Street hill is quite steep. If you wish to take public transportation to the Cathedral, Embarcadero is a better choice since both the California Street Cable Car and the 1 California bus have stops nearby.
Is there ADA access?
Grace Cathedral has an accessible entrance for wheelchair users and others from the sidewalk on Taylor Street and from the Grace Cathedral Garage also on Taylor Street. From the bottom of the Great Steps on Taylor Street facing the cathedral, proceed north towards Sacramento Street. Just past the Great Steps, enter through the double glass doors at 1051 Taylor Street. Turn left after entering and proceed down the hall, turning right past the restrooms and continue until you reach the elevator on your right. Take the elevator to the main floor of the cathedral by pushing the button for Floor 1.
Will there be additional sessions?
At this time, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there Virtual Reality?
This experience does not have virtual reality.
Is there a dress code?
There's no defined dress code for this experience; a casual look will be fine. The cathedral can become chilly as the sun sets in San Francisco, we recommend bringing a jack or warm cover-up.
Will there be merchandise for sale?
There will not be merchandise for sale at the event.
TICKETS
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase. You can also check if this option is available by consulting your ticket in the "Tickets" section of the Fever App where, if enabled, the "Change date and/or time" button will appear. Follow the steps indicated in the link to change the date and/or time of the ticket. No refunds are permi tted under any circumstances. For more information, you can consult our T&Cs.
Can I make a group booking?
If you would like to book for a large group, please fill out this form with your preferred attendance date and the size of your group.
Do you offer press passes?
If you would like a press pass, please email press@feverup.com.
ACESS TO THE EVENT
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive before the time stated on your ticket, but you can arrive within the next 10 minutes at which time the doors will be closed and entry is not guaranteed. Please note that seating is guaranteed but first come first served.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
What are the prohibited items at the experience?
Weapons (including off duty officers), flash photography, outside food or drinks (water bottles are permitted), light-up accessories that distract from the experience, or anything that may disturb other patrons are prohibited. Large bags may be searched at the discretion of security personnel.
Do you offer care tickets?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker. Please contact us here. Once we receive this, we will provide you with a voucher that you can use to purchase your free carer ticket in the Fever app (based on availability). Please keep in mind that you will have to show the regular ticket with this carer ticket when entering the venue.
Is the experience accessible for deaf/visually impaired people?
Deaf and hard of hearing guests will be able to enjoy this experience as it is mostly visual; however, we do not recommend this event for visually impaired people. Captions are available in English and Spanish in the AURA web app.
Will there be strobe lights?
This event won't include strobe lights.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a seated experience, so seating will be available for every guest.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Can I take photos or record the experience?
Photos and videos are permitted during the exploration time, when guests are encouraged to utilize the web app and appreciate the beauty of the cathedral. Photos and videos are not permitted during the show. If you take photos and videos at AURA before or after the multimedia experience, don't forget to tag the AURA and Grace Cathedral pages on your social networks. We'd love to see your captures of the experience.
Is there a Lost & Found?
We would recommend asking the staff at the venue if they have found your belongings. If you cannot ask them on site, please contact us.
Is a coat check available?
This venue does not offer a coat check.
Is there an age requirement?
All ages are welcome to this experience and the space is accessible for prams/strollers. Children 3 years old and younger will be allowed in for free.
Will there be an audio guide?
This experience does not include an audio guide.
Immersive 
2 million+ 
Cultural 
PRESENTED BY
